What is Call Accounting Software?  
 
  • Call Accounting is a product for recording, organizing, and analyzing all of your telephone activity.
  • It is a powerful management tool which records all incoming, outgoing, local, long distance and international calls.
  • It also provide useful informations like date and time of call, telephone number dialed, city and state, length and cost of the call and the user/extension placing the call.

 
  Why do we need Call Accounting Software?
 
 
Telecommunications costs are a significant chunk of your budget. In most offices, the telephone expenses are the 2nd largest after salaries. On average, 22% of outgoing calls from your business are non-business related. With a Call Accounting Software, you can get benefits the following:
 
 
  • You can monitor on these expenses and improve your understanding of how your telephone system is being utilized.
  • It’s enables you to control costs, increase productivity and better manage personnel.
  • You would know precisely where your telecommunications cost are being incurred.
  • You would know how many calls come into your company or department per day and where your calls originate or go
  • Management can easily generate reports on demand
  • You would know your busiest time of day, week or month
  • You would know if you properly staffed to handle these traffic fluctuations
  • You would know if telephone intensive departments performing as they should and you would know if you have enough or to few phone lines.
  • You would monitor incoming and outgoing calls.
  • You would know how many calls come in on specific lines (like tech. support, or 800 numbers) every day, week or month
  • Your Long Distance abuse is MINIMIZED.
 
  What is a Enterprise CallTrack 2000 Call Billing System?
 
 
Enterprise CallTrack 2000 is the leading provider of Telephone Call Accounting software for business. It is a powerful Software tool for managing and tracking communications. It also is a highly sophisticated Call Detail Recording Software that effectively keeps track of all your telephone calls. It simply let you know how your employees spend their time on the telephone and where your cost are being incurred. It can also detect and eliminate phone abuse. CallTrack 2000 also captures all outgoing and/or incoming local, domestic (STD) and international (IDD) telephone calls made from a PABX or key phone.

It is essential to implement a control system to capture and provide access to this information. Call Detail Records (CDR) produced by telephone systems are the basis of Call Accounting: a proven method for costing and allocating telephone expenses.

 
  CallTrack 2000 Advantage?  
 
  • System functions without human intervention
  • A 32 bits software that designed to run on Windows 95/98/ Me/NT/2000 Supports most PABX’s with SMDR features, Use RS232 Cables
  • Easy to Install, Use, and Administer.
  • Doesn’t require a dedicated hardware. Can run in NETWORK environment.
  • Accurate Call Costing System
  • Many Standard and Custom reports available
  • Designed with consideration for preventing system malfunction and file corruption.
  • Automatic recovery and visual indicators for ease of troubleshooting.
  • Access to critical information is protected by password to ensure
  • Maximum security and data integrity. Multi Level of Security (Administrator, Management, User)
  • Real time processing (No data loss)
  • UNBELIEVABLE PRICE
 
   
  Use CALLTRACK 2000 instead !  
 
  • Proven to be an effective management tool for business.
  • Highly sophisticated Call Detail Recording Software that effectively
  • keeps track of all your telephone calls.
  • Let you know how your employees spend their time on the telephone and where your cost are being incurred.
  • Can detect & eliminate phone abuse,
  • Can Control Cost and Increase Revenue
  • Can Boosting Employee Productivity
  • Protecting confidential telephone call information
  • Better manage personnel
  • Motivate sale people
  • Minimize long distance abuser
  • Expenses are automatically allocated based on usage to the correct department/cost center,
  • Track & tracing call, and many many more..
 
  Built-in Reports (CallTrack2000):  
 
  • Enterprise CallTrack 2000™ comes standard with over 25 types of reports.
  • By Company – Detail & Summary, with and without Breakdown
  • By Division – Detail & Summary, with and without Breakdown
  • By Department – Detail & Summary, with and without Breakdown
  • By Extension – Detail & Summary
  • By Trunk – Detail & Summary
  • By Authorisation Code – Detail & Summary
  • By Account Code – Detail & Summary
  • By Telephone Number Dialled – Detail & Summary
  • By Registered Numbers – Detail & Summary
  • Ranking Reports – By Duration, By Frequency, By Amount
  • By Call Tye – Detail & Summary
  • Corporate Analysis by Company, Division, Department – Detail & Summary
  • Remote Access (NEW!)
  • Multiple Authorisation Codes to Extension (NEW!)
  • Multi Level of Security / Full Control of Access Permissions (NEW!)
  • REPORTS CAN BE CONVERTED TO OTHER APPLICATION LIKE WORD, EXCEL, LOTUS, HTML, ETC.. (NEW!)
  • Unlimited Call Types (NEW!)
  • Variable Length PABX Access Codes (NEW!)
 
  Hardware Requirements (provided by clients)  
 
  • Intel Pentium III-800Mhz
  • 128MB RAM
  • 2 Serial Port, 1 Parallel Port
  • 20GB Hard Disk
  • 1.44 Floppy Disk Drive
  • CD Rom Drive
  • Color Monitor
  • Keyphone
  • Mouse
  • RS232 Cable connected to the PABX with SMDR (from PABX vendor)
  • UPS
 
  For more inquiry, please email: info@globaltech-online.net
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