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- Call Accounting is a product for recording, organizing, and
analyzing all of your telephone activity.
- It is a powerful management tool which records all incoming,
outgoing, local, long distance and international calls.
- It also provide useful informations like date and time of call,
telephone number dialed, city and state, length and cost of the
call and the user/extension placing the call.
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Telecommunications costs are a significant
chunk of your budget. In most offices, the telephone expenses are
the 2nd largest after salaries. On average, 22% of outgoing calls
from your business are non-business related. With a Call Accounting
Software, you can get benefits the following: |
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- You can monitor on these expenses and improve your understanding
of how your telephone system is being utilized.
- It’s enables you to control costs, increase productivity
and better manage personnel.
- You would know precisely where your telecommunications cost are
being incurred.
- You would know how many calls come into your company or department
per day and where your calls originate or go
- Management can easily generate reports on demand
- You would know your busiest time of day, week or month
- You would know if you properly staffed to handle these traffic
fluctuations
- You would know if telephone intensive departments performing as
they should and you would know if you have enough or to few phone
lines.
- You would monitor incoming and outgoing calls.
- You would know how many calls come in on specific lines (like
tech. support, or 800 numbers) every day, week or month
- Your Long Distance abuse is MINIMIZED.
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Enterprise CallTrack 2000 is the leading provider
of Telephone Call Accounting software for business. It is a powerful
Software tool for managing and tracking communications. It also
is a highly sophisticated Call Detail Recording Software that effectively
keeps track of all your telephone calls. It simply let you know
how your employees spend their time on the telephone and where your
cost are being incurred. It can also detect and eliminate phone
abuse. CallTrack 2000 also captures all outgoing and/or incoming
local, domestic (STD) and international (IDD) telephone calls made
from a PABX or key phone.
It is essential to implement a control system to capture and
provide access to this information. Call Detail Records (CDR)
produced by telephone systems are the basis of Call Accounting:
a proven method for costing and allocating telephone expenses.
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- System functions without human intervention
- A 32 bits software that designed to run on Windows 95/98/ Me/NT/2000
Supports most PABX’s with SMDR features, Use RS232 Cables
- Easy to Install, Use, and Administer.
- Doesn’t require a dedicated hardware. Can run in NETWORK
environment.
- Accurate Call Costing System
- Many Standard and Custom reports available
- Designed with consideration for preventing system malfunction and file corruption.
- Automatic recovery and visual indicators for ease of troubleshooting.
- Access to critical information is protected by password to ensure
- Maximum security and data integrity. Multi Level of Security (Administrator,
Management, User)
- Real time processing (No data loss)
- UNBELIEVABLE PRICE
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- Proven to be an effective management tool
for business.
- Highly sophisticated Call Detail Recording Software that effectively
- keeps track of all your telephone calls.
- Let you know how your employees spend their time on the telephone
and where your cost are being incurred.
- Can detect & eliminate phone abuse,
- Can Control Cost and Increase Revenue
- Can Boosting Employee Productivity
- Protecting confidential telephone call information
- Better manage personnel
- Motivate sale people
- Minimize long distance abuser
- Expenses are automatically allocated based on usage to the correct
department/cost center,
- Track & tracing call, and many many more..
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- Enterprise CallTrack 2000™ comes standard with over 25
types of reports.
- By Company – Detail & Summary, with and without Breakdown
- By Division – Detail & Summary, with and without Breakdown
- By Department – Detail & Summary, with and without Breakdown
- By Extension – Detail & Summary
- By Trunk – Detail & Summary
- By Authorisation Code – Detail & Summary
- By Account Code – Detail & Summary
- By Telephone Number Dialled – Detail & Summary
- By Registered Numbers – Detail & Summary
- Ranking Reports – By Duration, By Frequency, By Amount
- By Call Tye – Detail & Summary
- Corporate Analysis by Company, Division, Department – Detail
& Summary
- Remote Access (NEW!)
- Multiple Authorisation Codes to Extension (NEW!)
- Multi Level of Security / Full Control of Access Permissions (NEW!)
- REPORTS CAN BE CONVERTED TO OTHER APPLICATION LIKE WORD, EXCEL, LOTUS, HTML, ETC.. (NEW!)
- Unlimited Call Types (NEW!)
- Variable Length PABX Access Codes (NEW!)
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- Intel Pentium III-800Mhz
- 128MB RAM
- 2 Serial Port, 1 Parallel Port
- 20GB Hard Disk
- 1.44 Floppy Disk Drive
- CD Rom Drive
- Color Monitor
- Keyphone
- Mouse
- RS232 Cable connected to the PABX with SMDR (from PABX vendor)
- UPS
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